Responsible Gaming at bd78

We are committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Gaming should always be fun — never a source of stress or harm.

🔞 21+ Only — Please Gamble Responsibly

Our Commitment to Responsible Gaming

At bd78, responsible gaming is not just a policy — it is a core value embedded in every aspect of how we operate. We believe that gambling should be an entertaining leisure activity enjoyed within personal limits, and we work hard to ensure every player on our platform has access to the tools and information they need to stay in control.

bd78 is intended exclusively for adults aged 21 and above. We operate across Bangladesh, serving players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and beyond. If you ever feel that your gambling habits are moving beyond entertainment, we strongly encourage you to use our responsible gaming tools or reach out to our support team immediately.

Our Player Protection Features

bd78 provides a range of tools designed to help you stay in full control of your gaming activity. These features are available to all registered players and can be activated by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit caps to manage how much you spend on gaming each period.

Session Time-Outs

Take a mandatory break by setting a temporary time-out ranging from 24 hours to several weeks.

Self-Exclusion

Permanently or temporarily exclude yourself from the platform for 6 months, 1 year, or indefinitely.

Activity Reports

Request a detailed history of your deposits, withdrawals, and gameplay sessions at any time.

Reality Check Alerts

Receive in-session reminders showing how long you have been playing and how much you have wagered.

Account Cooling Period

Request a cooling-off period to pause your account activity without permanently closing your account.

Problem Gambling Self-Assessment

It can sometimes be difficult to recognise when gambling has moved from entertainment to a problem. Ask yourself the following questions honestly. If you answer yes to two or more, we encourage you to reach out to our support team or consider using our responsible gaming tools.

  • Do you spend more money on gambling than you originally planned?
  • Do you gamble to escape problems or relieve feelings of stress, anxiety, or sadness?
  • Have you ever lied to family or friends about how much time or money you spend gambling?
  • Do you find yourself chasing losses — betting more to try to win back what you lost?
  • Has gambling ever caused serious financial difficulties, relationship strain, or work-related problems?
  • Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

Answering yes to any of the above does not mean you are a problem gambler — but it is a sign worth paying attention to. bd78's support team is available around the clock to listen and help you access the right tools. You are not alone.

How to Use Our Responsible Gaming Tools

Activating any of the following tools is straightforward. Simply contact the bd78 support team by email and our team will process your request within 24 hours. There are no penalties or fees for using any responsible gaming measure.

How to Request Self-Exclusion

Email [email protected] with the subject line 'Self-Exclusion Request'. State your preferred exclusion duration: 6 months, 1 year, 2 years, or permanent. Our team will confirm and process your request within 24 hours. During exclusion bd78 will not send you any promotional emails or bonus offers.

How to Set Deposit Limits

Contact support with your desired daily, weekly, or monthly deposit cap in BDT. For example, you may set a weekly cap of ৳5,000. The limit applies immediately. To increase your limit you must wait 7 days after the increase request is submitted — this cooling period protects you from impulse decisions.

How to Activate a Time-Out

Email support with 'Time-Out Request' as the subject. Specify your desired break duration: 1 day, 3 days, 7 days, 14 days, or 30 days. Your account will be locked for the full duration. After the time-out ends your account resumes normally — no re-application is needed.

Protecting Minors

bd78 is strictly for adults aged 21 and above. We recommend that parents and guardians install parental control software on shared devices and keep their gaming account credentials private. If you believe a minor may have accessed a bd78 account, please contact support immediately for an emergency account lock.

Frequently Asked Questions

bd78 strictly requires all players to be 21 years of age or older. We verify player age during the account registration and verification process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.

You can request a deposit limit by contacting the bd78 support team via email at [email protected]. Specify whether you want a daily, weekly, or monthly limit and the amount in BDT. Limits are applied within 24 hours. Increasing a limit requires a 7-day cooling period before it takes effect.

When you self-exclude, your account is locked and you will be unable to log in, place bets, or make deposits for the duration of the exclusion period. Any pending withdrawals will be processed normally. bd78 will also suppress all marketing communications to you during this period. Self-exclusion can be requested via our support email.

Yes. bd78 offers both short-term time-outs (from 24 hours up to 30 days) and longer cooling-off periods. During a time-out your account is temporarily suspended but not closed. Once the period ends your account is automatically reactivated. Contact support to request any temporary pause.

bd78 requires all players to submit valid identification documents during the KYC verification process before any withdrawals can be made. Our team manually reviews age-sensitive accounts and may request additional documentation at any time. We also recommend that parents and guardians use parental control software to prevent access to gambling websites on shared devices.

Need Help? Contact Our Support Team

Our dedicated support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). Whether you need to activate a responsible gaming tool, report a concern, or simply talk to someone about your gaming habits, we are here for you. All responsible gaming requests are treated with complete confidentiality.

Reach Us by Email

Send your responsible gaming request or question to our support team anytime:

[email protected]

Ready to Play Responsibly?

bd78 is committed to keeping gaming safe and enjoyable for every player in Bangladesh. Use our tools, set your limits, and enjoy cricket betting, slots, and live casino games on your own terms.

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